Refused unfamiliar consultation to build a mobile review platform
Most mobile medical applications are often based on unfamiliar consultations, registered resources, and chronic disease management. Many popular "Internet + medical " products are also promoting the "free online consultation" model. For patients who receive free advice, the vast majority of patients do not pay much attention. Doctors do not understand strangers and it is difficult to make accurate judgments. It is often difficult to give optimization suggestions in ordinary online consultations. There are certain problems in the communication between doctors and patients, and the effect of mobile review is not satisfactory.
Dr. Wu Tong focuses on the field of patient review and builds a mobile review consultation platform to provide a more portable way for communication between doctors and patients.
Dr. Wu Tong told the author that the per capita annual medical treatment of Chinese residents is 4 times a year, which is a relatively low-frequency use function. Designing an app specifically for patients to review the behavior, the user is likely to not open for a whole year, and the activity is extremely low. In response, Dr. Wu Tong chose to integrate the patient's graphic consultation, electronic medical record and payment services into the WeChat public account.
"Compared to installing an app separately, integrating services into the WeChat public platform is easier for patients to use."
In order to facilitate the use of doctors, Dr. Wu Tong integrates privacy protection, self-selected patients and consultation forms, consultation time protection, and real-time cash withdrawals on the App side to facilitate doctors to communicate and manage patients.
Refused to be unfamiliar, the doctor can choose the patient
According to Dr. Wu Tong, most of the light consultation platforms are based on “unfamiliar consultationsâ€, and most doctors and patients are first exchanges. The doctor does not understand the patient's condition and can only diagnose it from the limited information that the patient can provide. Ordinary online consultation is often difficult to give optimal guidance.
“Doctors are often more familiar with the condition of their patients. Patients have a stronger sense of trust for their own doctors. Based on these two points, we believe that the referral platform should reject strangers and allow doctors to choose familiar patients. After the patient visits the hospital, the doctor will choose the time for the newly diagnosed doctor to go to work, and the doctor will communicate with the familiar patients more efficiently and better."
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