China Southern will build a doctor's emergency warehouse to carry out air first aid

Release date: 2016-06-08

China Southern Airlines guaranteed a living heart from Guilin to Beijing. (Source: Guangzhou Daily)

China Southern plans to launch an onboard medical volunteer program

Headquartered in Guangdong's China Southern Airlines, the headquarters has more than 2,000 flights a day to more than 40 countries and regions around the world. Every day, about 300,000 passengers fly on the plane. What happens if passengers have an emergency injury on the plane?

During the visit, the reporter was informed that in the second half of this year, China Southern Airlines is preparing to launch the “Mechanical Volunteer Program for In-flight” in domestic civil aviation. It will recruit medical volunteers from the official website of China Southern Airlines and the mobile phone mobile terminal. In the event of a sudden on-board injury, the cabin attendant The system can locate the volunteer doctors on the flight and seek help to better protect the health of the passengers.

In addition, on May 24 this year, China Southern Airlines opened the first human body donation organ transport green channel in China's civil aviation, and established a 24-hour emergency telephone and organ transfer guarantee mechanism. Just one week after the opening of the green channel, there were 7 live transports of human donated organs carried by China Southern Airlines.

Text, map / Guangzhou Daily reporter Li Wei correspondent Nan Xuan

Medical volunteers will receive training and rewards

In recent years, with the increase in the volume of passengers traveling by civil aviation, the number of sudden injuries and injuries on the aircraft has increased significantly.

According to Liu Dejiang, Assistant General Manager of Product Service Management Department of China Southern Airlines Co., Ltd., in the second half of this year, China Southern Airlines is preparing to launch the “Medical Medical Volunteer Program” in domestic civil aviation. Among foreign airlines, only Lufthansa is currently known. Similar services. Through its official website and mobile phone mobile terminal, China Southern plans to openly recruit medical volunteers from the outside world to establish a volunteer medical library. When encountering an accident on board, the cabin attendant can locate the volunteer doctor on the flight. help.

At present, China Southern is in the process of developing a back-end related data system. If it is successful, the plan will be officially launched in the third quarter of this year.

The reporter learned that the recruitment of the "on-board medical volunteer program" is intended to be qualified for practicing doctors across the country.

China Southern will visit major hospitals in Guangdong Province in the near future to learn about the doctors' opinions on the plan. At the same time, China Southern plans to work with professional organizations to prepare an online training course outline for doctor volunteers, including basic knowledge of aviation medicine, medical equipment on board, common injury cases on board, medical emergency training received by flight attendants, etc. The pertinence of medical assistance on the volunteers.

Liu Dejiang told reporters that in order to thank the medical volunteers for their participation, China Southern Airlines will provide a certain amount of Pearl member mileage awards. If the medical volunteers register and pass the verification on the China Southern relevant system platform, they can get 500 mileage points. If the registered medical volunteers actually participate in the implementation of emergency medical assistance on China Southern Airlines flights, they can earn 5000 mileage points.

For medical volunteers to provide medical assistance and assistance on China Southern flights, China Southern is committed to assume the corresponding responsibilities.

Regarding the economic cost of flights due to emergency rescue or returning, China Southern Airlines said that in special circumstances, saving people is the first, and the economic costs brought by flight backup or return are borne by the airlines. This is the company's social responsibility, but also want to remind passengers to assess their physical condition before flying, healthy travel, and minimize accidental injuries on the plane.

Open green channel 24-hour emergency watch

On May 24 this year, the first human body donation organ transport green channel of China's civil aviation was opened. China Southern Airlines announced to the public the 24-hour emergency duty call (95539) and on-site counter handling and transshipment guarantee mechanism for the company's human donor organ transport green channel protection.

Tan Wangeng, party secretary of China Southern Airlines Group and general manager of the company, said that after the six departments jointly issued the "Notice on Establishing a Green Channel for Human Donor Organs Transfer" on May 6 this year, China Southern further developed two sets of information transmission and organ transportation guarantee procedures. First, the passengers pass the 95539 application process in advance; the second is the process of applying for the application at the check-in site. Based on the principle that life is above all else, China Southern has no requirement for time limit for passengers to carry human organ donation.

Li Wei, Assistant General Manager of Product Service Management Department of China Southern Airlines Co., Ltd., told reporters that 95539 is a 24-hour on-the-spot human body donation service emergency telephone. The China Southern Airlines Customer Care Center is a service total duty room, responsible for receiving and transmitting organs in a timely and accurate manner. The relevant safeguard information for transshipment, while shouldering the heavy responsibility of monitoring the entire process of organ transport protection. After the passengers submitted the flight transportation information and the certification materials required for transportation (the hospital identification certificate, the introduction letter, and the non-infectious certificate of donated organs) through the 95539 emergency telephone, the China Southern Airlines Customer Care Center quickly coordinated the internal and external departments to ensure the protection, including the arrangement. The special person keeps in touch with the passengers who carry the organ donation organs, coordinates the airport security inspection department to establish a rapid security inspection channel, and assists the passengers to quickly board the aircraft. The same purpose can be achieved by applying to the departure station check-in department on the day of departure.

Medical experts pointed out that organ transport is a race of life and time. How to shorten the transit time of human donor organs and reduce organ waste is the focus of common concern of all sectors of society for many years. Subject to current medical technology, transplantable organs have a maximum ischemic time tolerated. For example, the upper limit of liver tolerance to cold ischemia is 12 hours. After this time, the recipient has no function of primary liver transplantation and liver function. The incidence of complications such as delayed recovery and biliary ischemic injury was significantly increased, and the survival rate of the recipient was significantly reduced. At present, most of China uses medical personnel to carry and transport organs through civil flights, high-speed railways and road transport.

Return or alternate in four days

According to incomplete statistics, in 2015, China Southern Airlines returned a total of 99 flights due to sudden major illnesses on board passengers, which means that China Southern Airlines has an average of one flight back and alternate flights for every four days. . From January 1st to April 10th, 2016, there were 104 incidents requiring on-board medical assistance, an average of about 1 per day, including 4 aircraft slipping back, returning or descending, and 39 ambulances. From April 11 to June 5, China Southern Airlines had another six emergency medical aids on the plane.

It is understood that under normal circumstances, in the case of sudden illness in the cabin, the flight attendant seeks a doctor through broadcasting. The shortcoming of this method is that it is impossible to confirm the qualification of the doctor. Second, the doctor considers the relevant risks and has insufficient initiative. The "China Southern Airlines Medical Volunteer Program" can review doctor qualifications in advance and provide exemption guarantees.

The channel needs to be linked by the whole society.

According to preliminary statistics of China Southern Airlines, from November 2015 to May 23 this year, China Southern Airlines has successfully guaranteed 75 cases of human organ donation, including 32 requests for protection in Guangdong; 14 times in Beijing; 22 times in Shanghai; and 3 times in Jiangsu; 18 times in Hubei.

The reporter learned that from May 24 to May 31 this year, China Southern Airlines donated organs to transport green channels for about a week, and carried seven human organs donation tasks, including three on May 31. Among the 7 transshipment tasks, 4 times were transferred to the heart and 3 to the liver. The starting point was 3 in Guangzhou, 3 in Changsha, 1 in Hangzhou, 3 in Wuhan, 3 in Beijing, and 1 in Shanghai.

Chen Jingyu, deputy deputy of the National People's Congress and Wuxi People's Hospital, submitted a proposal in March 2015 at the Third Session of the 12th National People's Congress to propose the opening of a green channel for the transfer of civil aviation.

He said: "The establishment of this green channel of China Southern Airlines will greatly improve the utilization rate of organ donation in China, but in the course of operation, we must work together and the linkage mechanism of the whole society."

Source: Guangzhou Daily

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